Sugar, Sugar

Payment Due You pay, I’ll bake! A deposit of 50% is required up front so that I can source your cute cutters, spectacular sprinkles, fabulous food colors and the perfect packaging. Your payment will reserve your pick-up date too! Deposit should be made within 24 hours of ordering to hold your spot! Your order balance will be due the morning of your pickup date.

 

No show = No cookies Your cookies are best enjoyed fresh. Not showing up to the agreed upon pick-up time, forfeits your order. But take heart, they will be donated to a family in need. Need to reschedule your pick-up? No problem! Please reach out at least 2 days prior to your pickup time.

 

Refunds I can offer refunds up to 8 days before your pickup date. Unfortunately, after that time, I cannot offer refunds as your order is likely already underway. But the good news – you get the cookies!

 

Delivery All orders are pick-up only.

 

Pick-up Dates and Times Pick up times are Friday from 5pm-9pm and Saturday from 10am-2pm. Any other time I’m probably covered in flour or out buying ingredients– so put that cookie pick-up in your calendar! These times don’t work? We’ll work together to schedule a time that works for both of us!

 

Change Cutoff Decisions are tough! But I’m here to help. Order changes can be made until 8 days before pickup. After that, all change requests will be considered and if changes are possible a small fee may apply.

 

Inspiration Thanks tons for bringing those inspo pictures! They are just that – inspiring. While your cookies may not be perfect replicas – I’ll try to keep it close.

 

Covid Care and Illness Whole family got the flu? Need to reschedule your event? I can freeze your cookies for up to 2 weeks so you can stay home and rest. If that won’t work, I’ll provide instructions for you to freeze your cookies at home. I promise they’ll be great when you’re ready to celebrate!

 

In a hurry? While I can’t accommodate all last minute orders, I will make my best effort to. Orders placed with a turnaround time of under 14 days may require a rush fee.

 

Price Adjustments All prices are subject to change. Prices are often dictated by ingredients costs. I’m always trying to provide the best tasting cookies to my clients. This also means that I can’t honor old pricing (because the grocery store won’t honor their old flour prices – darn it).

 

Product Photography Say Cheese!! I always create replicas of client orders to photograph these pretty sweet lookin’ sweets. If you do not want your cookies in the spotlight, please let me know at the time you place your order. Secrets are safe with me.

 

Copycats Copyright images (think Star Wars and Disney) are protected and I won’t be able to replicate them exactly. We can make a similar color palette though so let’s talk!

 

Order Minimums I require a minimum of 1 dozen! Need fewer? Stay tuned for a popup shop announcement on my Facebook page!

 

It’s All Yours Now Once you pick-up your order (thanks again, by the way), what happens to your cookies, cocoa bombs, or cake pops is all on you! Keep ‘em safe, keep ‘em cool (on the counter! Never in the refrigerator!), and keep ‘em away Rover (Doggies love these cookies!).

 

Allergies? Baked goods are often made with foods that can be known allergens, and my family loves peanut butter! My signature sugar cookie recipe contains almond and vanilla extracts so bear that in mind when ordering. Unfortunately I am unable to accommodate any allergy requests.

 

Cottage Food Laws This order has been made in a home kitchen not inspected by Will County. Our kitchen is not nut free, egg free, dairy free, gluten free. Boring disclaimer, but I have to say it, it’s the law ma’am.

 

Pay means Yay! Once you’ve submitted (awesome) deposit for your (awesome) order because you’re awesome, you’re accepting the above terms. Which is awesome because my cookies are awesome. Awesome!

 

Revised 7/19/2021